When accessing any website, mobile applications, or any digital platform of, or by entering into a commercial transaction with or utilizing any other service of Infinite Industrials , users acknowledge that they have read, understand, and agree to be bound by these terms and conditions. These terms and conditions are incorporated by reference into all Infinite Industrials orders (such as sales, quotes, purchase orders, or transactions of any other type carried out by Infinite Industrials). Furthermore, Infinite Industrials reserves the right to modify these terms and conditions at any time.
Any sale of products and services by Industrial Infinite Industrials are subjected to these terms and conditions. No amendments or additional terms and conditions, including preprinted terms and conditions included in customer’s documentation, will be accepted or considered to modify these terms and conditions unless they are agreed in writing and signed by Industrial Infinite Industrials.
For the purposes of these terms and conditions, refer to the following definitions:
“Article” refers to any material, part, component, assembly, process, or appliance sold or provided by Industrial Infinite Industrials.
“Industrial Infinite Industrials” refers to Industrial Infinite Industrials as well as all its parent companies, affiliates, and divisions. This includes but is not limited to the following sales sites: Aviation Sourcing Solutions, Just NSN Parts, Just Connectors, ASAP Memory, Just IT Hardware, AFR Enterprises, ASAP Semiconductor, ASAP NSN PArts, ASAP Purchasing, ASAP Aerospace, and ASAP Fasteners.
“Customer” is any person or entity that is purchasing or receiving an article from Industrial Infinite Industrials.
“End User Certificate” refers to a document provided by Industrial Infinite Industrials to the customer to gather information needed to guarantee compliance with applicable laws and regulations.
“Order” refers to sales transactions, accepted quotes, purchase orders, confirmations, or other documentation or communication between Industrial Infinite Industrials and customers resulting in Industrial Infinite Industrials selling, providing, or otherwise conveying any article or service to the customer.
“Substitute Article” means an article identified within an Illustrated Parts Catalog, Illustrated Parts List, or similar document that is a direct substitute for an article that is the subject of an order.
“Terms and Conditions” refers to this list of Industrial Infinite Industrials terms and conditions.
“Value-added” means any modifications, alterations, adjustments, improvements, or other work done on an article at the customer’s request in accordance with customer instruction.
All orders are fulfilled in the United States and are subject to quantities of stock on hand. At its discretion, and consistent with its compliance obligations and these terms and conditions, Industrial Infinite Industrials may source articles from outside the United States on an as-needed basis. All Orders are non-cancelable and non-returnable unless the customer is issued a return material authorization (“RMA”) in writing by Industrial Infinite Industrials. Articles may not be returned without an RMA issued by Infinite Industrials. Customers may not cancel or reschedule orders without the written consent of Industrial Infinite Industrials.
Customers will be subject to a cancellation fee for all canceled orders, which may be waived at Industrial Infinite Industrials discretion. This fee is meant to reflect and protect Industrial Infinite Industrials reasonably expected damages and profits. Restocking fees will be determined at Industrial Infinite Industrials discretion and shall be a minimum of 25% of the total cost of the order unless otherwise determined by Industrial Infinite Industrials. Restocking fees may exceed 25% of the total cost of the order depending on costs incurred by Industrial Infinite Industrials. Confirmed orders canceled as a result of customer identifying and contacting Industrial Infinite Industrials suppliers will be subject to a 100% cancellation fee. Customers agree that the cancellation fees herein described are a reasonable estimation of Industrial Infinite Industrials anticipated profits and other costs and does not constitute a penalty.
At its discretion, Industrial Infinite Industrials may require payment of a deposit prior to shipment of articles. In the event of order cancellation, Industrial Infinite Industrials will deduct the cancellation fee—as determined in accordance with this section—from the deposit, and refund the remainder of the deposit, if any, to the customer.
Quoted prices remain valid for 48 hours from the time the quote is issued, unless otherwise stated in writing. Should prices to Industrial Infinite Industrials increase, or cost increases due to circumstances beyond its reasonable control, Industrial Infinite Industrials may increase prices to cover additional costs of orders or cancel orders at its discretion. Industrial Infinite Industrials will notify customers of any such price increases and customers will have 48 hours to accept revised price of articles. Failure by customers to respond to price increases within 48 hours will be deemed an order cancellation. Orders canceled or deemed canceled as a result of price increases will be issued a full refund within 10 business days of provision by the customer to Industrial Infinite Industrials of necessary banking information to issue a refund.
Prices are solely for articles themselves and do not comprise taxes, impositions, or any other charges, fees, shipping costs or duties imposed by any intermediary or government authority, which shall be the responsibility of the customer.
Quoted lead times are based on information provided to Industrial Infinite Industrials by its supplier sources. These lead times are provided only as an estimate. Though Industrial Infinite Industrials will make every effort to provide articles within the quoted lead time, lead times are subject to change without notice. All lead times shall be subject to the LIMITATION OF LIABILITY provisions of these terms and conditions.
Terms of Payment
Payment of the total invoice amount, without offset or deduction, is due within 30 days of the invoice date. Infinite Industrials reserves the right to charge interest on any past-due invoices from the payment due date to the date of payment (at 1% per month), in addition to reasonable attorney fees and collection costs. Infinite Industrials may change the terms of the customer’s credit at any time. In the event of past-due invoices, Infinite Industrials may, at its discretion, apply payments to the oldest past-due accounts or orders first.
Infinite Industrials may, at its discretion, require pre-payment to secure performance of orders. In the event Infinite Industrials cannot satisfy orders for which pre-payment was made in accordance with these terms and conditions, the customer will be entitled to a full refund of all prepaid funds.
Delivery and Title
Risk of Loss shall pass to the customer once the article is delivered to the carrier who will be responsible for carriage from Infinite Industrials to the customer, or when the article is claimed by the customer in the event the article is picked up at Infinite Industrials by the customer or the customer’s representative. Carrier and method of payment to carrier shall be determined by Infinite Industrials and the customer during negotiation of order.
Delivery dates are only estimates. Infinite Industrials is not liable for delays in delivery resulting from export compliance processes, quality protocols, shipping delays or interruptions, or circumstances beyond Infinite Industrials control. Infinite Industrials reserves the right to make partial shipments in fulfilment of an order, and the customer will accept delivery and pay for the articles delivered on a pro rata basis in accordance with the order as well as these terms and conditions. Infinite Industrials is entitled to complete shipment of a full order, regardless of any delays in whole or in part of the order. A delayed delivery of any part of an order does not entitle the customer to cancel or delay other deliveries arising out of the same order unless authorized by Infinite Industrials in writing.
In the event that an article is lost, stolen, or destroyed before Risk of Loss has passed, the customer must notify Infinite Industrials, in writing, within five days of the loss or else waive any right to compensation and remain responsible for the purchase price. In the event that the customer provides proper notice of loss, Infinite Industrials shall (1) provide to the customer a replacement article meeting the same standards as the original article (excluding contract terms related to expected arrival), or (2) make a prompt refund to the customer of the purchase price with respect to the lost or stolen article. The choice of remedy will be at Infinite Industrials discretion; if Infinite Industrials notifies the customer that Infinite Industrials will provide the customer with a replacement article, the customer shall have 30 days from the date on which notification is sent to place a purchase order for the replacement article or else this right to a remedy will be waived. In all events, the customer is expected to protect its articles from loss and if the customer fails to protect articles from loss then the customer does so at its own peril.
Inspection, Acceptance, and Return of Articles
The customer shall have seven calendar days after delivery in which to inspect the article. The customer must notify ASAP Industrial of any discrepancies found during this inspection period. In the event that the customer discovers discrepancies during inspection, they must notify Infinite Industrials in writing during the inspection period. After the seventh day, the customer is determined to have accepted the articles and may not revoke acceptance.
In the event that a discrepancy is identified in writing to Infinite Industrials, Infinite Industrials will review the discrepancy and may issue a return material authorization (“RMA”). The customer cannot return articles without a RMA number issued by Infinite Industrials. RMAs are only issued in cases in which articles do not meet the condition identified in the documentation. Under no circumstances will an RMA be issued for reasons related to price of articles or due to customer error in ordering articles.
RMAs shall remain valid only for the time specified on the RMA—in no case to exceed 30 days—and articles must be returned to Infinite Industrials within the specified time. After the specified time period the RMA will expire and returns will not be accepted. Articles will remain the property of the customer if not received in the time specified in the RMA or if articles are not in the same condition as sold by Infinite Industrials.
In response to a written notification of discrepancy under the inspection provisions of these terms and conditions, Infinite Industrials may either reject the claim if the claim is not authorized under the inspection provisions of these terms and conditions, or issue a RMA and accept the return of the article (in such an event, cost of return shipping shall be borne by Customer). For low-cost articles, Infinite Industrials may, at its discretion, issue a material mutilation authorization (“MMA”). Customers that are issued an MMA must provide a written certification certifying mutilation or destruction of discrepant articles to Infinite Industrials within 30 days of issuance.
Returned articles must be in the original shipping packaging or equivalent thereof and must be returned in the original manufacturer’s packaging if shipped in the same. Returned articles must also be accompanied by all provided documentation, including but not limited to manufacturers Certificates of Conformity (“C of C”), FAA Form 8130-3 or equivalent, and all traceability documentation. Shipping charges and fees, including insurance as specified in the RMA will be paid by the customer. The customer bears Risk of Loss of the article until received by ASAP Industrial. Returned articles must be shipped with signature upon delivery. In the event returned articles are shipped without signature upon delivery, Infinite Industrials reserves the right to cancel the RMA. Infinite Industrials bears no responsibility for returned articles delivered to Infinite Industrials without signature of receipt. Infinite Industrials claims no responsibility for returned articles shipped without a valid RMA.
The customer must pay any restocking charges. Articles without a valid RMA will be returned to the customer at customer’s expense. In the event articles cannot be returned to the customer, the customer will have 90 days to arrange for recovery of the articles. If the customer does not arrange for recovery of the articles within 90 days, the articles will be deemed to be forfeited and returned to Infinite Industrials stock and the customer will not be entitled to a refund.
Customers will be subject to a restocking fee for any returned articles. The restocking fee is inclusive of costs incurred by Infinite Industrials, including but not limited to time, resource and human capital allocation, and use. Restocking fees will be determined at Infinite Industrials discretion and shall be a minimum of 25% of the total cost of the order unless otherwise determined by ASAP Industrial. Restocking fees may exceed 25% of the total cost of the order depending upon costs incurred by Infinite Industrials. Returns resulting from failure to provide accurate end user information or providing misleading information on orders for articles destined outside of the United States will result in a restocking fee of 50% of the total cost of the order. Articles returned as a result of the customer identifying and contacting Infinite Industrials suppliers will be subject to a 100% restocking fee.
Infinite Industrials may deduct the restocking fee as determined by this section from any deposit or other monies paid to Infinite Industrials by the customer.
Article information, including information related to an article’s specifications, export/import control classifications, hazardous materials and dangerous goods information, uses, or conformance with legal or other requirements, is obtained by Infinite Industrials from its suppliers or other sources. Infinite Industrials provides such information on an "AS IS" basis. All information is subject to change without notice and Infinite Industrials is not responsible for errors or omissions in article information.
Substitution, Condition, and PMA
Although Infinite Industrials will make every effort to provide articles in accordance with the original order, Infinite Industrials reserves the right to make substitutions, provided the substitute articles have the same form, fit, and function as the articles replaced. In the event of a substitute article, Infinite Industrials will notify the customer of the substitution, and the customer will have the option to accept the substitute article or cancel that part of the order pertaining only to the article to be substituted. Orders canceled due to substitute articles will be entitled to a full refund only for those articles substituted. Accepted substitute articles will be shipped upon receipt of written confirmation of acceptance of the substitute article.
In the event that Infinite Industrials is only able to provide an article that is of a different condition than originally quoted (e.g New Surplus condition Article is no longer available but Overhauled condition article is available), Infinite Industrials will notify the customer of the condition change and provide a new quote to the customer. The customer will have the option to accept the article at the new quote price or cancel the order. Orders cancelled due to condition changes of articles will be entitled to a full refund for those articles for which a changed condition article resulted in a new price quote; accepted articles will be shipped upon receipt of written confirmation of acceptance of the new quote price for the changed condition article. Any difference in price between the originally quoted article and the new quote price for the changed condition article will be refunded to the customer or applied to outstanding customer account balances at Infinite Industrials discretion.
In the event that an article in an order is no longer available and Infinite Industrials is able to identify a Parts Manufacturer Approval (“PMA”) alternative part, ASAP Industrial will notify the customer of the PMA alternative and provide a new quote to the customer. The customer will have the option to accept the article at the new quote price or cancel the order. Orders cancelled due to PMA articles will be entitled to a full refund only for those articles for which a PMA article resulted in a new price quote; accepted articles will be shipped upon receipt of written confirmation of acceptance of the new quote price for the PMA article. Any difference in price between the originally quoted article and the new quote price for the PMA Article will be refunded to the customer or applied to outstanding customer account balances at Infinite Industrials discretion.
Infinite Industrials EXPLICITLY DISCLAIMS ANY WARRANTY AS TO FITNESS FOR A PARTICULAR PURPOSE OR INTERCHANGEABILITY OF PART NUMBERS AND CONDITIONS AND IT IS THE INSTALLER’S RESPONSIBILITY TO CONFIRM THAT THE PART PROVIDED IS SUITABLE FOR ITS PURPOSE AND IS INSTALLED IN ACCORDANCE WITH ALL APPLICABLE CIVIL AVIATION REGULATIONS.
Infinite Industrials warrants that articles will be in the condition identified in the documentation. Infinite Industrials will transfer to the customer any product warranties and indemnities authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. Infinite Industrials warrants that value-added work performed by Infinite Industrials on articles will conform to customer specifications. Infinite Industrials makes no warranties or representations that value-added work performed to the customer’s specifications will retain or enhance the article’s functionality, merchantability, or fitness for a particular purpose.
If articles do not meet the condition identified in the documentation or if value-added work performed by Infinite Industrials does not meet customer's specifications, Infinite Industrials has the option to:
Customer must return non-conforming articles to Infinite Industrials, along with acceptable proof of purchase in accordance with Inspection, Acceptance, and Return of articles provisions in these terms and conditions.
Infinite Industrials HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, SPECIFICALLY INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Infinite Industrials EXPRESSLY AND SPECIFICALLY DISCLAIMS WARRANTY OF GOOD TITLE.
Infinite Industrials MAKES NO REPRESENTATION AS TO THE ACCURACY OR COMPLETENESS OF THE ARTICLE INFORMATION, AND DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND LIABILITIES UNDER ANY THEORY WITH RESPECT TO THE ARTICLE INFORMATION, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Infinite Industrials RECOMMENDS THAT CUSTOMER VALIDATE ANY ARTICLE INFORMATION BEFORE USING OR ACTING ON SUCH INFORMATION.
Limitation of Liability
Infinite Industrials is not liable for, and customer is not entitled to, any indirect, special, incidental, consequential, or punitive damages (including, but not limited to, loss of profits or revenue, loss of data, loss of use, rework, manufacturing expense, damage to higher-level assemblies, injury to reputation, loss of customers, costs, or attorneys’ fees) arising out of this transaction. Customer's recovery from Infinite Industrials for any direct damages will not exceed the price of the article at issue.
Infinite Industrials is not liable, and the customer is not entitled to, any indirect, special, incidental, consequential, or punitive damages (including, but not limited to, loss of profits or revenue, loss of data, loss of use, rework, manufacturing expense, damage to higher-level assemblies, injury to reputation, loss of customers, costs, or attorneys’ fees) for failure of Infinite Industrials to fulfill its obligations for any order or for delays in delivery due to causes beyond its reasonable control, including but not limited to acts of God, acts or omissions of the customer, man-made or natural disasters, epidemic or medical crises, materials shortages, strikes, acts of terrorism, delays in transportation, delays of subcontractors or suppliers, or inability to obtain labor or materials through its regular sources.
The customer agrees to defend, hold harmless and indemnify Infinite Industrials, its affiliated companies, their directors, officers, employees and agents from and against any and all present and future liabilities, damages, losses, demands, fines, penalties and claims of any kind whatsoever (including all costs, expenses and reasonable attorney’s fees incidental thereto) which are or may be suffered by, accrue against, be charged to, or be recoverable by reason of any loss or damage to property or injuries or death of any person arising from the article that is the subject of these terms and conditions.
Use of Articles
Infinite Industrials is not liable for use of articles in any way, including use as intended by the original manufacturer. Infinite Industrials is not liable for any failure arising from use of articles in any way, including use as intended by the original manufacturer’s specifications, resulting in personal injury, loss of life, or catastrophic property damage. If the customer uses or sells the articles, they acknowledge that such use or sale is at their own risk. The customer will indemnify, defend and hold harmless Infinite Industrials from and against any and all liabilities and costs arising out of or in connection with such use or sale. Infinite Industrials will not be held responsible or liable for any damages resulting from any design, manufacturing, OR failure to warn defects inherent IN the ARTICLE AND/OR attributable to the original manufacturer or its suppliers.
Infinite Industrials is not liable for personal injury, loss of life, or catastrophic property damage arising from an article’s design defect, manufacturing defect, or failure to warn defect. In the event of personal injury, loss of life or catastrophic property damage arising from an article defect, the customer will indemnify, defend and hold harmless Infinite Industrials from and against any and all liabilities and costs arising out of or in connection with such defect.
The customer acknowledges that all international orders will be processed through Infinite Industrials export compliance system prior to shipment and in accordance with the compliance requirements of these terms and conditions. Customer failure to provide complete end user information as required by Infinite Industrials End User Certificate may result in Order delay or cancellation at Infinite Industrials discretion. End User Certificate information that cannot reasonably be ascertained or is not necessary to fulfilling Infinite Industrials particular compliance obligations may be waived at Infinite Industrials discretion. Infinite Industrials RESERVES THE RIGHT TO CANCEL ANY ORDER AT ANY TIME IF THE ORDER DOES NOT COMPLY WITH AND/OR CANNOT BE MADE TO COMPLY WITH UNITED STATES EXPORT LAWS AND REGULATIONS. All other terms and conditions of Infinite Industrials remain in full effect at any time of cancellation.
The customer affirms that all articles will be used in compliance with U.S. laws. The customer affirms that articles will not be subsequently used nor shipped in violation of U.S. laws, including U.S. export laws and U.S. hazardous materials laws. The customer ensures that articles will not be subsequently used nor shipped in violation of the laws of any jurisdiction through which or into which the articles are shipped.
The customer assumes full responsibility for compliance with any United States export laws and hazardous materials laws prior to any export or shipment from or within the United States of articles received from Infinite Industrials and agrees to hold harmless Infinite Industrials for any violations of laws or regulations committed by Customer or its agents.
Any claim, dispute, or controversy between the customer and Infinite Industrials relating in any way to the use of Infinite Industrials websites, the terms of this agreement, orders conducted by Infinite Industrials, or articles distributed or serviced by Infinite Industrials will be resolved initially through non-binding arbitration. Arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. If the AAA should become unavailable, an alternate forum will be chosen by Infinite Industrials. Infinite Industrials reserves the right to select a panel of one or more knowledgeable and impartial arbitrators and judgment on the award may be entered in any court having jurisdiction thereof. If either party rejects the determination of the arbitrator, the dispute will be subject to the Jurisdiction provisions of these terms and conditions.
All agreements made by Infinite Industrials are made in California and shall be interpreted under the laws of California, not including the state’s conflict of laws provisions. Both parties agree that any suit brought in relation to this agreement, or to enforce any clause of this agreement, shall be brought in a trial court in closest proximity to Infinite Industrials headquarters. Both parties agree to be subject to the personal jurisdiction and venue of that court.
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